Frequently asked questions
The Dunes, Cape and Cove
What is a “mini-week”?
Our convenient “mini-week” option allows you to get away but for less than a week.
Check-ins are permitted any day of the week. It’s allows the perfect flexibility for those with hectic work schedules!
During Peak Season (Memorial Day through Labor Day) there is a 3-night minimum
During Off-Peak season there is a 2-night minimum
Anyone wishing to stay for one night should e-mail our booking department at firstname.lastname@example.org
Why are the prices of each unit so different?
Pricing varies based on unit level (2nd or 3 floor), private or common area deck, and room views.
What time is check-in/check-out?
*Due to turnover time and with increased cleaning protocols due to Covid-19, we cannot make accommodations for earlier/later checkouts during the Peak Season. We are required to have 4 hours between turnovers.
If you are arriving between 3:00pm- 5:00 pm, you can pick up your keys at TI Realty Group which is located at 8515 Landis Ave, Second Floor (Above Blitz’s market).
Due to limited parking space at this building, it is recommended that you park in your designated spot and walk to get your keys.
Where do I check-in?
If you are arriving between 3:00pm- 5:00 pm, you can pick up your keys at the TI Realty Group office, located at 8515 Landis Ave, Second Floor (Above Blitz’s market).
Guests arriving after 5:00pm should contact us at least 24 hours before check-in to arrange separate directions for late check-ins. email@example.com
Where do I return my keys at the end of my stay?
Keys can be returned to the TI Realty Group office.
You can drop them in the white boxes located in the elevator foyers in each building.
Can I check- in earlier?
Due to turnover time and cleaning protocols, we cannot make accommodations for earlier/later checkouts during the Peak Season. Check-in time is strictly enforced.
Can I have a late check-out?
Due to turnover time and cleaning protocols, we cannot make accommodations for earlier/later checkouts during the Peak Season. Check-out time is strictly enforced.
Are pets allowed?
With the exception of Service Animals, pets are NOT permitted at any of our properties at Shorebreak Resorts.
Is there parking?
Yes, complimentary parking at each building is reflected in the following:
Dunes Units: Each unit receives 2 parking spaces located below the building in a covered parkinggarage.
Cove Units: Each unit receives 1 parking per unit, and Cove 201 receives 4 parking spaces. All are in a street level, covered parking garage.
Cape Units: Each unit receives 1 parking space located in covered, street level parking garage.
Clearance for the garage is 6’8”
You will receive a parking pass in your check-in packet, and must leave the parking pass on the dash of your car at all times.
There is a handicapped space in each garage.
Additional parking would be on the street or the stone lot located on 87th street.
Is there bike storage?
There are bike storage racks located at each building. (Locks not provided)
Do you provide beach tags?
Unfortunately, we do not supply beach tags at this time. Beach tags may be purchased from beach taggers if you are approached by them on the beach, or at the Welcome Center located at 300 JFK Blvd. For more information, please refer to
Do you provide beach accessories?
Extra Towel set (1 bath towel, 1 hand towel, 1 wash cloth)- $10 per set
**Price is for duration of the stay
If you decide to add-on a later time, please do so no later than 2 days before your stay.
Where can I store my beach accessories?
Due to fire and accessibility safety, beach items CANNOT be stored outside of units or along the railings on the 2nd and 3rd floor.
Plastic storage crates are located in front of parking spaces at The Dunes & Cape properties. The Cove has individual closets in the parking garage. Please store all beach items there.
Is there an outside shower/place to clean up after the beach?
Dunes: Water spigots on both sides of the building; near the stone
Cove: Shower (not enclosed) in the parking garage
Cape: Shower (not enclosed) in the parking garage area
Do you provide linens and towels?
Yes, sheets and towels are provided. Each bedroom has a full set of linens, each full bathroom has 3 bath towels, 2 hand towels, 2 washcloths, each half bath gets 1 hand towel.
WE DO NOT PROVIDE linens for the queen sleeper sofa in the living room of each unit.
Linens for this sofa can be requested at no additional charge.
Additional sets of towels- $10 per set
If you would like to add more towels/sheets please email firstname.lastname@example.org.
For a full list of included amenities within your unit please click
Can I get extra sheets and linens?
Extra linens (also includes 2 pillows and 1 comforter)- $25 per set
Extra Towel set (1 bath towel, 1 hand towel, 1 wash cloth)- $10 per set
Please email email@example.com to add on
Is there a security deposit?
In accordance with island policy, there are two options for a security deposit:
Option 1- A separate $750.00 check that must clear the TI Realty Group escrow account 15 days prior to your check-in date. (Please be aware that this may mean obtaining a bank check). This option is refunded a month after your stay if no damages have been made.
Option 2 (Rental Damage Protection)- An additional $50.00 charge that can be applied to the credit card on file. This option covers up to $3,000 worth of damage and any claims are handled by the TI Realty Group agents. This amount is non-refundable.
What is the cancellation policy?
As per our rental agreement, the cancelation policy is as follows: “ TENANT DEFAULT. In the event that the tenant wishes to cancel the fully signed lease, the tenant shall make such a request in writing to TI Realty Group. The lease shall be terminated only after another tenant is secured or permission from the owner is otherwise granted. In the event of cancelation by tenant, payments will be refunded only when the properties re-rented at no loss to the owner and 10% of such refund shall be deducted as a fee for the agency re-rental services. Owner may terminate lease upon tenants’ failure to make any rent payments when due.”
You can view the full rental agreement here.
What is the maximum occupancy of people that can be in the unit?
Dunes 201, 202, 203, 204, 206, 207, 301, 302, 304, 305, 306- MAXIMUM OCCUPANCY 8 PEOPLE
Dunes 205, 303- MAXIMUM OCCUPANCY 10 PEOPLE
Cove 205, 301, 305, 306- MAXIMUM OCCUPANCY 6 PEOPLE
Cove 201- MAXIMUM OCCUPANCY 12 PEOPLE
MAXIMUM OCCUPANCY 6 PEOPLE
As per the lease agreement- tenants not abiding by the maximum occupancy rules may be evicted.
Do you have an elevator?
Yes, each building has a shared, accessible elevator.
The elevators go to each floor, including the parking garage.
Are the units handicap accessible?
All 14 units at the Cape and Cove are completely handicap accessible:
here for a full list of our accessibility compliance.
Do you have Wi-Fi?
Yes, please go into your network sets and choose “_____FreeWifi” depending on which building you are in. From there a page will pop up. Click “Connect” and you will be connected to the Wi-Fi in that building.
Wi-Fi Problems: Please call the number located in the brochure of your unit.
Do you provide accommodations for events/wedding guests?
Yes! We host guests of any Breakwater Event as well as nearby locations too.
Please email our team for pricing and more information on room pricing and blocking: firstname.lastname@example.org